Innovation Labo Pte. Ltd. ("Innovation Labo", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit innovation-labo.org or correspond with us. By using this website, you consent to the practices described in this Policy.
Innovation Labo Pte. Ltd. is a private limited company incorporated in Singapore (UEN: 202124364W). We operate as a digital advertising practice, providing paid media management and reporting services to business clients. As the data controller, we are responsible for personal data collected through this website in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA").
We collect personal data only when you choose to provide it through our contact form, or when you correspond with us by email. The data we collect may include:
We also collect limited technical information automatically when you visit our website. This may include your IP address, browser type, device characteristics, and pages viewed. This information is used solely for security, performance monitoring, and aggregate analytics — never to identify you personally.
We use the personal data you provide for the following purposes:
We do not use your personal data for marketing, profiling, or any purpose unrelated to the reason it was provided.
This website uses minimal technical cookies necessary for security and basic functionality. We do not use advertising cookies, third-party tracking pixels, or behavioural profiling tools on this website.
To prevent automated abuse of our contact form, we use Cloudflare Turnstile — a privacy-respecting alternative to traditional CAPTCHA services. Turnstile examines limited browser characteristics to verify that submissions come from real users. It does not track you across websites and does not store cookies for advertising purposes. For more information, see Cloudflare's privacy policy.
We do not sell, rent, or trade your personal data to third parties. We may share information only in the following limited circumstances:
We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no system of electronic storage or transmission is entirely secure, and we cannot guarantee absolute security.
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Correspondence and enquiry records are typically retained for the duration of any active business relationship and a reasonable period thereafter for legitimate record-keeping purposes.
Under the PDPA and other applicable data protection laws, you may have the right to:
To exercise any of these rights, please contact us using the details provided below. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law.
As we operate from Singapore and use international service providers (such as Cloudflare, headquartered in the United States), your personal data may be processed outside Singapore. Where this occurs, we take steps to ensure that comparable standards of protection are applied to your data, in line with PDPA requirements.
This website is not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us so that we may delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The "Effective" date at the top of this document indicates when it was last revised. We encourage you to review this Policy periodically.
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us through the form on our contact page.
Innovation Labo Pte. Ltd. — UEN 202124364W — Singapore.