Innovation Labo
1°17′ N · 103°50′ E Singapore
Document — Privacy
Legal Document Document № 01

Privacy Policy.

Version
1.0
Effective
May 2026
Jurisdiction
Singapore
Issued by
Innovation Labo Pte. Ltd.
Body Text

Innovation Labo Pte. Ltd. ("Innovation Labo", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit innovation-labo.org or correspond with us. By using this website, you consent to the practices described in this Policy.

i.

Who we are

Innovation Labo Pte. Ltd. is a private limited company incorporated in Singapore (UEN: 202124364W). We operate as a digital advertising practice, providing paid media management and reporting services to business clients. As the data controller, we are responsible for personal data collected through this website in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA").

ii.

Information we collect

We collect personal data only when you choose to provide it through our contact form, or when you correspond with us by email. The data we collect may include:

  • Your name
  • Your email address
  • The name of your company or organisation, if provided
  • The content of any message you send to us

We also collect limited technical information automatically when you visit our website. This may include your IP address, browser type, device characteristics, and pages viewed. This information is used solely for security, performance monitoring, and aggregate analytics — never to identify you personally.

iii.

How we use your information

We use the personal data you provide for the following purposes:

  • To respond to your enquiry or correspondence
  • To discuss potential business engagements
  • To maintain records of communication for legitimate business purposes
  • To comply with applicable legal obligations

We do not use your personal data for marketing, profiling, or any purpose unrelated to the reason it was provided.

iv.

Cookies & tracking

This website uses minimal technical cookies necessary for security and basic functionality. We do not use advertising cookies, third-party tracking pixels, or behavioural profiling tools on this website.

Cloudflare Turnstile

To prevent automated abuse of our contact form, we use Cloudflare Turnstile — a privacy-respecting alternative to traditional CAPTCHA services. Turnstile examines limited browser characteristics to verify that submissions come from real users. It does not track you across websites and does not store cookies for advertising purposes. For more information, see Cloudflare's privacy policy.

v.

Sharing & disclosure

We do not sell, rent, or trade your personal data to third parties. We may share information only in the following limited circumstances:

  • With trusted service providers who assist us in operating our website (such as Cloudflare for hosting and security infrastructure), under appropriate data protection terms
  • When required by law, court order, or governmental authority
  • To protect our legal rights, property, or safety, or that of others
vi.

Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no system of electronic storage or transmission is entirely secure, and we cannot guarantee absolute security.

vii.

Data retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Correspondence and enquiry records are typically retained for the duration of any active business relationship and a reasonable period thereafter for legitimate record-keeping purposes.

viii.

Your rights

Under the PDPA and other applicable data protection laws, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate personal data
  • Withdraw consent for the use of your personal data
  • Request deletion of your personal data, subject to legal exceptions

To exercise any of these rights, please contact us using the details provided below. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law.

ix.

International transfers

As we operate from Singapore and use international service providers (such as Cloudflare, headquartered in the United States), your personal data may be processed outside Singapore. Where this occurs, we take steps to ensure that comparable standards of protection are applied to your data, in line with PDPA requirements.

x.

Children's privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us so that we may delete it.

xi.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The "Effective" date at the top of this document indicates when it was last revised. We encourage you to review this Policy periodically.

xii.

Contact us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us through the form on our contact page.

Innovation Labo Pte. Ltd. — UEN 202124364W — Singapore.